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Foundations

Quality assurance and enhancement (QAE) concerns how effectively USJ and its academic, administrative, support and service units are working and how they are improving.  It empowers its members to have a voice in the development of the University and their place in it.  QAE is built on several firm foundations:

  • It is a transparent in all its operations, evidence-based, evidence-informed and documented, so that it can be tracked at all stages.  It includes internal and external evaluation and self-evaluation, review and benchmarking.
  • It addresses inputs, processes, procedures, outcomes and outputs.  To address these it moves from description ® judgement ® evaluation ® consequent planning ® implementation ® monitoring ® evaluation ® reporting ® impact and onwards to the next cycle, in a seamless process of continuous improvement.  QAE moves beyond monitoring and reporting; it must lead to action which, in turn, is evaluated for its contribution to continuous improvement.
  • It addresses many interpretations of ‘quality’ and its hallmarks, being ongoing, systematic, methodical, rigorous, objective, impartial, equitable, expert-informed and externally benchmarked.  These play a significant role in enabling the University to meet international standards in all its work and operations.
  • It must embrace involvement and collaboration within and across its academic, administrative, support and service units.  An institutional culture and pan-university ownership of QAE is essential in USJ; it is everybody’s responsibility.
  • QAE promotes effectiveness, efficiency, efficacy and high impact of all USJ’s work and operations, focusing on input, uptake, processes, outcomes, action planning and effects.

–> Principles of QAE

–> Purposes of QAE

–> Benefits of QAE

–> Questions in QAE