USJ’s Framework for QAE

– Governance, financial management, committees and boards
– Strategic planning and action planning
– Regulations and rules
– General, academic management and administration
– Procedures and policies framework for staff and students

– Student recruitment, application and admission
– International students
– Student status
– Student progression, support and guidance
– Monitoring, reviewing, reporting and acting on student progress
– Student feedback, complaints and represetnation
– Student engagement, involvement and development
– Student appeals
– Student discipline

– Staff recruitment, performance and development
– Faculty development, monitoring and review
– Staff development, monitoring and review for non-academic staff
– Staff conduct and appeals

– Programme design, development, approval, monitoring and review
– Academic standards and externality
– Teaching and learning
– Assessment and examinations
– External examining
– Research
– Lifelong learning
– Collaborative provision

– Quality assurance, enhancement and management

– Campus premises, facilities and learning resources

– Fees and charges